A bill payment kiosk improves revenue and reduce labor costs, but only if deployed correctly. The Bill Pay Kiosk, Underbanked and Unbanked There are all sorts of situations where a company needs to accept regular payments from their customers. Utility payments, cellphone bills and store credit cards are just a few of the situations where customers make regular payments. And if one…
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To secure a larger market share, financial industry leaders are searching for new ways to build brand identity and educate potential customers about their latest offerings. In an annual survey of 760 financial institutions, 54 percent of respondents said the most important focus for 2017 was to make the customer journey easier and more straightforward. For many bank managers, employing digital banking kiosks…
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As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts In Part I, we examined the various business models that can undergird deployments of bill-payment kiosks. Here, in Part II, the focus is on how to be successful with the deployment, whatever model is employed. Once the modus operandi of…
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As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts Few routine tasks are more annoying than paying bills. Not only is the act predicated unpleasantly on surrendering hard-earned cash, but the mechanism of the payment itself can be a significant bother. Consider for example the tedious antiquity of writing…
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Bill Pay Kiosks are one of the fastest growing segments of the kiosk market next to retail. Many industries are just starting to realize that Bill Pay Kiosks can be a very effective way to offer convenience and efficiency to their cash paying customers. Financial Kiosks can be outfitted to work with cash, coin, check, credit, and debit transactions depending on the owner’s…
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